{"product_id":"interpersonal-skills-at-work-a-practical-guide-to-building-stronger-relationships","title":"Interpersonal Skills at Work — A Practical Guide to Building Stronger Relationships","description":"\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eThis practical, field-tested guide teaches the everyday skills that make teams healthier and work more productive. Designed for deliberate, iterative practice, the book combines emotional intelligence, listening and communication frameworks, conflict resolution, feedback, coaching, negotiation, and remote-work habits into a single do-able program. Use it for self-study, 1:1 coaching, or a facilitator-led workshop.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eWho this book is for\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Individual contributors who want to communicate more clearly and influence without authority.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- People managers who need to coach, give feedback, and create psychological safety.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Teams and HR\/training leaders who want a ready-to-run 4-week workshop with handouts, rubrics, and role-plays.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eWhat you’ll get\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- A 20-chapter, practice-first curriculum that moves from foundations (EQ, self-awareness) through core skills (active listening, verbal \u0026amp; written communication, non-verbal cues) to advanced application (difficult conversations, negotiation, leading teams, coaching, and managing up).\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Daily micro-practices, reflection prompts, and measurement methods to turn short exercises into lasting habits.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Practical models and scripts (PREP, SBAR, SBI, DESC, GROW, BATNA, TKI, and more) with ready-to-use wording for real situations.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Role-play prompts and suggested observation rubrics for quick, consistent feedback.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Appendix of tools and templates: 1:1 agenda, SBI form, 5-line email template, RACI, BATNA worksheet, GROW coaching sheet, meeting checklist, and a 30-day personal action-plan template.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- A complete 4-week facilitator-led workshop plan (3-hour weekly sessions) with facilitator notes, remote adaptations, participant handouts, and capstone exercises.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eHow to use it\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Self-study: Read one chapter, complete the exercises, and keep a learning journal. Pick up to two skills for a focused 30-day plan.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Coaching: Use chapter worksheets as session agendas and the scripts to practice real coaching conversations.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Workshop: Run the included 4-week program (in-person or virtual) with all participant handouts, role-plays, and assessments ready to go.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eHighlights from the chapters\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 3 — Emotional Intelligence: Daily tools such as emotion labeling, intensity scaling, reappraisal, and an emotion diary template.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 5 — Active Listening: Step-by-step presence, paraphrasing, emotion-reflection, and a role-play rubric.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 6 \u0026amp; 7 — Verbal \u0026amp; Non-Verbal: PREP and SBAR frameworks plus camera\/mirror exercises to align tone and body language.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 9 \u0026amp; 10 — Feedback \u0026amp; Conflict: SBI, DESC, IBR steps, fact-vs-assumption mapping, and scripts to de-escalate and find options.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 19 — Habit Building \u0026amp; Measurement: Micro-practice design, SMART goals, and accountability structures.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Chapter 20 — Integrated Case Studies \u0026amp; Practice Plans: Concrete example of a cross-functional launch tension and 4-week integrated practice schedule.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eDeliverables included\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Participant handouts (18 one-page worksheets), observation rubrics, scenario prompts, and a full-capstone rubric.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Ready-made email and async-update templates, meeting agendas, and facilitation scripts.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e- Suggested metrics and follow-up plans for 30- and 90-day check-ins.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eWhy it works\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eBehavioral change compounds. This book is structured around micro-practice + feedback loops so you can rehearse specific behaviors, measure progress, and iterate quickly. The exercises scale from one-on-one practice to team workshops, making it practical for organizations of any size.\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; text-indent: .3in; line-height: 150%;\"\u003eCall to action\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Times New Roman',serif; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003eBuild better conversations, strengthen trust, and improve team performance through deliberate practice. If you’d like, I can: convert this into a printable workbook, produce slide decks for each chapter, customize role-plays to your organization, or generate the full 4-week facilitator guide with timed activities.\u003c\/span\u003e\u003c\/p\u003e","brand":"Mind Body Soul By Chris","offers":[{"title":"Default Title","offer_id":45001012346927,"sku":null,"price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1061\/0223\/files\/InterpersonalSkillsCoverPage.png?v=1772381659","url":"https:\/\/mindbodysoulbychris.com\/products\/interpersonal-skills-at-work-a-practical-guide-to-building-stronger-relationships","provider":"Mind Body Soul By Chris","version":"1.0","type":"link"}